Category: FAQ

Is financial assistance available?

The team works closely with families to help guide them through government program applications and approval processes when applicable.

What services are included in Assisted Living?

Services may include: • Personalized care planning • Medication assistance • Housekeeping • Dining services • Scheduled activities • Emergency alert systems • Transportation coordination • Wellness programming

What documents are required before move-in?

Families are typically asked to provide: • Medical history and records • Financial information/budget • Care needs information • Power of attorney or legal documents

How quickly can someone move in?

Residents may move in immediately after signing a contract and receiving approval for applicable government programs. Approval timelines can vary and may take several months depending on program requirements.

What does the tour process include?

Tours typically include: • Discussion about care and lifestyle needs • Review of health changes or concerns • Full community and apartment tour • Introduction to staff and residents • Review of amenities and programs • Guidance through the application and approval...

Are there visitation hours?

There are no strict visitation hours, though visitors are asked to sign in and out and remain respectful of resident quiet hours.

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Testimonials

This is a great place to work. I have been with the company for about ...
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Pashen
This is a great place to work. I have been with the company for about a year now and have already moved up the chain. Love my staff and my residents. We have good days and bad days but never been happier with any other company. Facility is clean and always smells good.
Pashen
Pashen
My mom just moved here in December during the pandemic spike! She loves it and...
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Cindy
My mom just moved here in December during the pandemic spike! She loves it and the staff is AWESOME! They are so very caring and friendly and are going to great lengths to keep our elderly folks safe. The apartments are brand new and very nice. Food appears to be great too. We are sleeping better knowing she’s happy and being cared for so well. It’s government subsidized so most residents must meet the government guidelines and the government paperwork is grueling (not the fault of Care Suites) but worth the extra effort! It’s a gem!
Cindy
Cindy
I have only been here for 2 1/2 weeks, but the process of my application has me ...
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Lisa
I have only been here for 2 1/2 weeks, but the process of my application has me familiar with John H. Johnson Care Suites for several months. From the moment I went in for a tour, everyone has been Amazing. Ms. Penny is extremely PROFESSIONAL and COMPASSIONATE!!! She always took my calls, if I hit a roadblock, she was instrumental in helping me through it. She has my complete Respect and Admiration!!!! The entire Staff has been Wonderful during my transition. The food is great and nutritious. My medication is always ready and correct. Very clean and sanitary. I would like to send a Special Thank You to Nurse Dawn. Thank you for being So Great at your Job!!! You made me feel comfortable the moment I met you!! I could go on for a long time, but I will stop here. John H. Johnson Care Suites is an Amazing Center!! I am very Grateful to be here. With great respect, Lisa
Lisa
Lisa
I Love it here!!! Kim (the Administration), Jessica (Head Nurse), Vanessa and Haven who gives ...
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Cathy
I Love it here!!! Kim (the Administration), Jessica (Head Nurse), Vanessa and Haven who gives me my medication. These ladies go beyond their job duties just to make me feel like I'm Home!!! Thank you ladies!!!!!!!
Cathy
Cathy

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